Effective communication is a critical quality in every successful leader. Without excellent communication skills in an organization’s leadership, it cannot thrive. Businesses of all levels, from small- and medium-sized businesses to enterprise-level organizations, rely on effective communication.
A study that observed 400 companies with 100,000 or more employees found that the companies cited inadequate communication with and between employees as the primary cause of $62.4 million in annual losses.
Effective communication allows leaders to rally their team around a shared vision and goals for the company, builds trust, and successfully navigate organizational challenges to become more successful.
Let’s take a look at some of the most crucial and effective communication skills for leaders that you should adopt.
Active Listening
Effective leaders know when they should talk. More importantly, they know when they need to listen. Show that you care about your team members’ opinions, ideas, and feedback. Actively engage in conversations when they share what they think, encourage them to elaborate, and pose questions whenever necessary.
Do not wait for them to finish talking just so you can say what you want to. Keep your focus on what they are saying and stay in the moment. Remove any distractions to let them know that you value their thoughts and opinions.
Having The Ability To Adapt Communication Styles
A difference in communication styles can lead to poor communication, causing more complications. You should identify your leadership style so that you can better understand how you interact with and are perceived by your team members.
Every employee’s motivations are different. Knowing how to tailor your communication style to effectively sharing your vision with them in a way that they can understand is essential to help you reach your organizational goals.
Empathy
Empathy is a key leadership skill necessary for success. The better you are at understanding and acknowledging your team members’ feelings and experiences, the more they will feel valued and heard.
Employers who can empathize with their employees are better at communicating with them and garnering a stronger and more productive culture in the organization.
Receiving And Using Feedback
Asking your team for their feedback can work wonders in helping you grow as a leader, and it nurtures trust among you and your team. It is important not to just listen to their feedback. You also need to know when to act on it.
If you encourage your team to give you feedback, but you fail to implement any changes, they might lose faith in your ability as an effective leader. If there are certain aspects that you cannot immediately act on, you should be transparent about them. Let your team know that you heard their feedback and, if possible, apprise them of any progress that you can.
In A Nutshell
Remember that a leader is someone who inspires positive and incremental change by empowering those working with them to strive to achieve a common goal. The most powerful tool in a leader’s arsenal to do this is communication.
If you are interested in learning more about effective communication skills for leaders to succeed, get in touch with our team at Stratagems today!